We operate several marketplaces, including Wish, that allow merchants to list items and users to find and purchase items, often at a discount from retail prices. We collect and use purchaser and merchant information, including for payment methods and shipping address, to support these experiences. We also use information to find items that we think will be of interest to buyers and to find the right price for each item. Hence, enhance the shopping experience.
A. Information We Collect & Information we Use - Some of the information we collect is provided by you, some is collected automatically and some may be collected from other sources.
A. Information You Provide – When you use the Services, you often provide information to us, such as when you create an account or a store, make or fulfill a purchase, leave a review, or request customer support. Examples of the information you may provide are:
o Email Address
o Payment Method or Financial Account Information
o Shipping Address
o Phone Number
o Social network account credentials
C. Information We Collect Automatically – When you use the Services, such as when you visit our sites, and install or use our apps (once the app is launched), we automatically collect information about how you use the Services and the devices you use to access the Services.
For Examples, some of the information we collect automatically are as follows:
o IP Address
o Location information - we and our service providers may automatically collect general location information from your computer or mobile device. We will ask your permission before collecting your precise GPS location information.
o Social network account and profile data (when you use social login)
o Unique Device Identifiers, including MAC Address, Ad IDs, and device attributes, such as operating system and browser type
o Usage Data, such as: web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used our Services, the frequency of your use of our Services, error logs, and other similar information
D. Analytics, Advertising & Technical Data
Analytics – We use the most trusted source being Google Analytics or other trusted providers to understand better how individuals and their devices interact with the Services. Learn more about How Google uses data when you visit a partner site or app.
Ads for Products and Services. RiverSide Inc may use services like Facebook to serve tailored ads to you about RiverSide Inc products and/or products that we are developing. Also, third parties products and services may be allowed for the delivery of products and services. We allow ad networks and other participants in the online advertising sector ("hereby referred to as Advertisers”) to use and access their own Cookies on your PC(s) and other devices(s) you use to access our Services. They may also access and use unique devices identifiers such as IFDA
o We may deliver a file to you through the Services (known as a "web beacon") from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site.
Third-Party Content, Links, or Plug-Ins.
o D. Other Sources – We may gather information that are of demographic and statistical nature from third parties, such as business partners, marketers, researchers, analysts. The use of such information is to supplement the other information that we collect in order to stem your interests and enhance your relevant experiences within the Services and improve our product recommendation, analytics and advertising.
2. How We Use Information & Lawful Bases
The information we collect is used and sored to provide the Services and/or to fix the Services and/or enhance the Services and/or to develop new services and/or to better market our company and the products and services. Some of the examples of use of your information are as follwos:
- Collect Payment;
- Communicate with you - using email, sms, push notifications or platform messaging like WhatsApp about your account or activity or to market product listings, features, or events;
- Conduct test changes in the Service and develop new features;
- Avoid and/or fix technical and/or nontechnical problems or a certain purchase, including answering support issues and resolving disputes;
- Enhance our security towards our users and our Services by preventing and/or detecting and/or respond to fraud, unauthorized access and/or use of the Services and/or other wrongful behaviour;
- Comply with any procedures, laws, and regulations which apply to us, including those that set retention periods
3. Location of Data Processing –
5. Information Sharing
- Service providers and/or Agents: In general, and to insure that we provide you with the utmost outstanding experience, we employ other companies and people to perform tasks on our behalf and therefore, we need to share information with them in order for them to perform tasks and services. For example, we may use cloud services to store your data.
- Merchants & Users. Information about merchants and users is shared in certain contexts. For example, when a user makes a successful purchase using the Service, we share information needed to fulfil the purchase order such as shipping address and phone number.
- Advertisers. We will allow advertisers including merchant, to choose the types of audience which they will show their promotional products to based on demographic information.
With Other Users: The information which any user may disclose on the Services, Blogs, Messaging Boards, Chat Rooms, or on the public areas of the Service or third-party websites or apps that the Services may be linked to, becomes public information and we hereby encourage you to exercise utmost caution when disclosing your personal information on the aforementioned public areas. Please remember that any content you upload on your public profile and/or comments and/or you send messages and/or images and/or videos that are of a voluntary nature will eventually become a public and may be collected by third party. In addition to the aforementioned, when you sign through third party network, like Facebook, on the Services, your lists of friends from that site or service may be automatically imported to the Services and such friends list imported from third party service, like Facebook, may also be able to view non-public information of yours.
Business Transfers: should we decide on buying and/or selling assets, this may result in share or transfer of information, including your personal information. In addition, if in any case, our assets gets acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, our user information which has been saved on our Services could be one of the assets transferred to our acquired by a third party.
Legal Requirements, Protection of Salahef and Others: we reserve our right to access, read, preserve and disclose and information that we in good faith believe it is necessary to comply with Laws and Regulations and/or Courts Order. We may share your information in other ways if you have asked us to do so or have given consent.
Security: Users accounts are protected by a password for your privacy and security. If you choose to access your account using third party access service, like Facebook, , you may have additional or different sign-on protections via that third party site or service. We encourage you as a user to choose an appropriate and limit access to the devices on which you access your account.
Access, Review, Correct – As a user, you can access your account "Sittings” edit and/or delete information you’ve provided to us, including:
- Name & Password;
- Email Address;
- Physical Address;
- Phone Number;
- Billing Information;
- User’s information. If you have any questions about viewing or updating information we have on file about you, please do not hesitate to contact us at email@example.com.
o Marketing Communication Opt-out – to opt-out from electronic promotional offers and mobile promotional offers and future app push notification by contacting us at firstname.lastname@example.org or follow the instructions on how to disactivate Marketing Communication Opt-Out.
Cookies, Analytics & Ads
o You may be able to opt-out of certain web beacon tracking and other Cookie activity by adjusting the settings on your browser, including Do Not Track settings.
o For your mobile devices, please read your operating system’s instructions for complete instructions.
o iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the "Limit Ad Tracking” setting
o For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising”
Deactivate Account - You may request deactivation of your account by clicking on "Deactivate Account" in your "Settings" and following the steps provided.